What Are We Worth?

Perhaps a bit of a rhetorical question, but I assure you there is no catch.

Our sense of value and our value system are both complex entities, arising from our life history. Most of us have had knocks of one kind or another: bereavement, redundancy, failure in achieving something we were aiming for, family breakdown, work pressure … the list is very long.

Thankfully, many of us can recover from these blows, some more quickly than others. However, for some people a combination of blows arrives at the wrong time (childhood, especially adolescence) or too close together. In those cases the impact can be catastrophic. Someone full of hope and confidence one day can turn into a shy recluse with no sense of direction the next, whilst others kick out at anything and anyone who gets in the way or tries to help. Their world has literally been shattered. I remember a good friend at school who for no apparent reason started picking on anyone and everyone, eventually causing total classroom disruption resulting in suspension. We thought he was an idiot. It was only years later that we discovered he’d come downstairs to breakfast one morning to find his mother packing the car to leave. Bang! Just like that: out of the blue without warning. The emotional cost took years to repair and included many broken and dysfunctional relationships along the way. We were also forced to think about our lack of response.

Sadly, my friend’s situation is mirrored with alarmingly increasing frequency today.

But I also remember another couple of other friends who always seemed so confident, almost cocky, about their life and where they were going. And they did go! Both became very successful in their respective fields; one as a scientist, the other as craftsman. Why were these two so different? I think much of it came from what was being fed into their lives. Their parents were always encouraging them to try something new, go for something they couldn’t achieve. And if they failed? They could always have another go.

Now I know it is naive at best to simplify all situations to a single formula, but it is generally well accepted that a person’s self-identity is forged through their life experiences and relationships. Repeated criticism or comparison with other people results in loss of confidence and unwillingness, often through fear, to try something in case we fail. It also leads to the perception that ‘I am worth nothing.’ The opposite is true, with those receiving encouragement (including correction) achieving a more balanced and fulfilled lifestyle. And success is often thrown in there too.

It is also accepted that what we practise at school becomes a lifetime habit. Our businesses are plagued with people who continue to play out their school scenario, as bullies and manipulators, or as doormats. They have a misguided sense of self-importance or self-value; either too high or too low. Self-confidence is a good attribute when held in balance with other life skills. But too much or too little can be disruptive and at its extreme, devastating.

And the problem extends further into society, where we see the impact of people who are unable to respond to their circumstances or surroundings.

The great news is that we all have intrinsically equal value and worth.

The bad news is that others, or we ourselves project a value which then puts us on a sliding scale, based on what we can do, or our cash value in terms of income or cost to society. These false measures need to be clearly delineated from intrinsic worth and value. Of course, when we enter into a job or role, there is a basic need to be able to perform that role competently, and hopefully bring something extra as well. But that has to do with our value to the employer: it does not affect our value as an individual.

So where am I going with all this?

Our childhood influences adulthood, in terms of how we think and how we act towards ourself and others. That childhood will have been influenced by positive and negative inputs which will also have influenced our perceptions. Those perceptions, in turn, influence how we operate at work, at home or with our friends. However, these perceptions and responses are habits formed through the practice of life and like any other habit, they can largely be reshaped and changed into new habits. We don’t really have an excuse for, ‘Well, that’s me and that’s the way I am [forever and always shall be].’

We each have a responsibility to look at ourselves and see how, where and if we need to change these habits: thought patterns, attitude to others, attitude to ourself, emotional response.
And therein lies another issue; we are generally very poor at emotions!

Most of us have gone through life with the good old British stiff upper lip, being afraid to engage, let alone express our emotions for fear of what we may discover. And our education system does nothing to help, effectively switching off emotional engagement by the age of 11, leaving many ill-equipped to handle life. I know I’ve used the analogy before, but it’s like an athlete who only trains one half of their body for a 100m sprint final. It’s absurd to even consider, yet we do that everyday with children from as young as 3 or 4 years old, up until they are 18 or older and then we are surprised that they can’t handle life.

So it is little wonder that poor self-worth and low self-esteem are cancers in today’s world.

Thankfully, creativity allows re-engagement with our emotions and therefore, provides a safety valve for when pressures and trials arise. It is something we all possess and something we can all discover and apply. I believe that passionately and it is one of my key motivators and driving forces.

And by applying that creativity across our businesses, in practice, planning and development, implication, sales and marketing, management structures, team structures … through the people we have, the future, as one mobile company proclaims, is bright. Our who business benefits:

• Within the business, our people will feel more fulfilled, more engaged, more appreciated, they will be more willing to contribute, more willing to work harder and longer hours (if required), the atmosphere will change for the better
• Outside the business, our customers will notice the change and the wider social net will benefit.

On a scale of 0 - 100, we all score 100 for worth, but sadly, many score less than 20 when it comes to self-worth or valuing others. And that must stop.

Until next time …


Postscript: Wouldn’t it be great if our governments actually believed in the concept for our education system; not for political gain but for the good of the nation, and empowered those with the appropriate skills and vision to make it happen!

Creativity: The Other Global Crisis

Perhaps one of the most eloquent and engaging speakers I have heard is Sir Ken Robinson. he has this style which instantly puts one at ease whilst totally drawing us in to what he has to say. If you want an example, pour yourself a coffee and Watch Ken Robinson Talk to see him in action (opens in a new window ... use the 'Close Window' button after viewing).

In one of his more recent appearances he continued to present some uncomfortable facts which will impact us all unless things change. Here is a sample of out-takes from his talk. Full article here (opens in a new window).

• The world is facing a crisis of human resources ... "I believe that fundamentally we have both underestimated and continue to misuse - if not actually abuse - many of our most important talents; our talents, our children's talents, and the talents of the people who work with us. And unless we fix [this crisis], I feel we're not going to make much progress fixing the other one."
• Both crises are the result of our "industrial mindset," which is incompatible with modern society and modern business. Both manifest themselves in terms of imbalances. In the natural world it is the imbalance of gases in our atmosphere, although human activity is also disrupting many other ecosystems. In society we have legions of people dislocated from their own talents, legions of people suffering from all kinds of anxiety, legions of people in dysfunctional communities. And there is an enormous cost of handling this.
• In California (Robinson's new home town) spends $3.5bn a year on the state university system; it spends $9.9bn on the state prison system. Similar figures exist for other Western countries, as well as other US states. The UK spends millions of pounds a year on remedial education, to try to get kids through a system which many of them are bucking against. And we spend millions of pounds a year on career counselling, because people have not found their way.
• The result for educators, employers and HR professionals is that it is vital to have an understanding of "the ecology of human resources.
• As a society, we must improve our understanding of human capabilities. We believe mistakenly that creativity and intelligence vary in inverse proportion to one another. The things we take for granted as being true are the real problem; the enemy of making the best of ourselves is common sense.
• Thankfully creativity is not dead but merely latent, in most adults.
• Work by Land and Jarman showed that in a smaple of 1,500 children aged 3-5, 98% ranked as "geniuses" in divergent thinking. In children aged between 8 and 10 years the figure fell to just 32% and by the time children had reached between 13 and 15 years it had declined further to a mere 10%. In other words, children become less creative as they grow older. What coincides with this period of development, aside from hormonal changes and socialisation, is that they enter formal education where they have learnt a) there is one answer to every question, b) don't look, because that's cheating and c) don't copy from anybody else, because that's cheating too ... even though outside of school we call this collaboration.
• This mindset goes well beyond school and college. Land and Jarman also performed a control test of two-thousand adults (aged 25+) where only 2% ranked as geniuses. We don't grow into creativity, we grow out of it, because of the ways in which we become institutionalised and socialised. Education is a big piece of this, but work is an even bigger piece.
• Creativity is most frequently associated, in the workplace, with innovation but it is equally important in helping society cope with, and harness, technological advances. No matter what we do or where we do it, technology is going to swamp us: new information systems are going to subvert all the things we take for granted.
• The over-25s think we're OK, but we're not that great. We have learnt digital technology like a second language, so we kind of speak phrasebook digital compared with our children. IT systems are becoming more and more pervasive, but they're not fundamentally avoiding the powerful need for better and better use of human resources. To the contrary. Human resource is the only way we can engage with these things properly ... and at this moment we are locked into an industrial mindset about our own capabilities.
• Business people can help to nurture creativity and imagination by thinking of organisations as organisms rather than organisations A better metaphor is from agriculture. A farmer can't make a plant grow. A plant grows itself. A good farmer provides the conditions for growth. And a great plant doesn't just grow from the top, it grows everywhere simultaneously, as do healthy organisations, which have a reciprocating relationship among the parts.
• There is a huge difference between a creative team and a committee: great creative teams require real expertise among managers and leaders to work. It's a skill-set that we need to be teaching managers and leaders.
• Great teams, large or small, are deliberately diverse: they have people from different backgrounds, experiences, ages and responsibilities in the organisation. The processes employed by these teams ensure that their diversity is not an impediment but a resource.
  The best senior managers are those who are not afraid to let teams congregate for specific tasks and then disband, to form other teams as necessary, perhaps one of the best ways to spread cultural information around the organisation.
• It is essential to create the right habitat, in terms of culture and environment. Anyone who is serious about making more of people must be serious about the environment in which they work. And not just the colour of the walls: innovative organisations have a rigorous approach to questioning algorithms of behaviour and changing the environment as need be.
  Challenging stuff.

What I think is obvious is that we have a long way to go. BUT we need to make a start, no matter how small to change the inertia of creative decline. and just perhaps some of our organisations and social structures will be rebuilt into healthy living cultures.

Until next time ...