Monday, 17 December 2012

Where are our priorities?

It is all too easy to seize the opportunity in a second, only to spend a lifetime regretting our decision!

Many times I've been advised to seize the opportunity and then decide how you're going to achieve it; the 'Say Yes' approach.  When I worked in the Pharmaceutical Industry I was often pressed to get it done now and sort out any problems later.

The biggest problem, as any of us who have witnessed the 'fall-out' from a wrong decision, is how much extra time and effort must be spent on rectifying the situation after it has happened.  In martial arts training we always used to say that whilst a technique takes 1000 times to perfect (or at least reach a high standard) it takes 1000 times more to correct a poor technique. In other words, it is better to learn or do it properly first time around.

Whilst we make decisions on the move every day and undoubtedly will make mistakes, isn't it better to apply some given thought before the event to make life easier for ourselves and others?

Stepping-out and taking risks does not mean switch off your brain.

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Wednesday, 5 August 2009

Busy Managers Least Effective

So reads the headline of a recent article posted on the CrimsonBusiness web site (view original article Here).
Here is an excerpt from the article that makes sober reading:

“Busy managers are inefficient because they remain focused on performing tasks and rarely get an overview of what their team is doing,” said Jacobs. “With these kind of people it’s not unusual to see staff sitting around with nothing to do, while their manager is racing around stressed out.

“An effective manager delegates as much as they can to their team, and invests all the time they release into developing that team. Overall it becomes a machine that’s driven to meet goals, with the manager turning into a true leader.”

Jacobs advised managers to be willing to delegate tasks without abdicating responsibility for them, as willing being on hand to review objectives and offer support.

He said it was very important to give clear and specific instructions when delegating and a failure to do so was the most common reason for problems arising.

Wow! What earth shattering news! Is common sense really so scarce in the business world these days that an article like this needs to be written?

If it is then we're in serious trouble.

I believe that it's not only those managers who are overly busy that suffer. Research conducted in the 1980's showed that as a person took on an additional role, their efficiency at both jobs was greatly reduced. There were also arguments for keeping people management and project management roles separated, partly for the efficiency reason but also because the skills required for the two roles are very different. One involves objects and processes; the other involves human beings (who, though it may come as a shock to some, are NOT processes; neither are they objects ... resources!). Although people can be stretched, they are not as resilient as many materials and do snap, at which stage repair is a long, difficult and costly business for all concerned.

How many people do we know who are actually good at both jobs? I suspect that the answer is, 'Very few'. Yet today it is commonplace for people to be split across multiple roles, in multiple divisions and to assume responsibility for people care.

People this does not work!

Not only do we end up with over busy managers, but we also have demoralised staff and I would argue that this is a deadly combination.

Perhaps it's not just the busyness that is the problem, but the nature and the diversity of that busyness.

The problem is that jumping off this accelerating treadmill is a risk that could prove costly, but until people are prepared to take that risk, we chart a course to increasing inefficiency, stress and confusion and we chart a course to slow (or not so slow) self-destruction.

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Saturday, 28 February 2009

Karate, Kata, Kumite & Kime: A Business Model

The idea of drawing parallels between martial arts and business practice is not new. John Barnes and Richard Richardson, two highly successful businessmen and entrepreneurs (Harry Ramsdens) liken business to Judo in their excellent book Marketing Judo. They show how it is possible for the small players to compete and in many cases succeed over larger corporations.

As a practitioner of Shotokan karate, I understand the importance of training, fitness, discipline and tenacity.

Within karate there are different components which, when practiced make up the whole picture. The main components are Kata and Kumite.

Kata comprise structured sequences of moves which include attacks and blocks (defences) using hands, feet and body. Traditionally, a karateka (practitioner of karate) progresses through different kata as a structured route to the black belt. Once attaining black belt, we continue to improve these kata whilst learning new more advanced kata containing further techniques and their combinations.

Kumite is basically fighting; the application of attacks to specific parts of the body, mainly nerve plexus' and key sensitive spots, and blocks. During kumite we learn control, stealth, tenacity, surprise and control. I mention control twice because when you are facing someone with the tools to inflict serious damage, the understanding of body position and distance is paramount, not inly to survival but to success.

Kata and kumite both depend on learning the basics; how to punch, how to kick, how to move the body by transfer of weight, how to transfer power, how to remain strong whilst being relaxed and how to use different muscle sets in harmony to achieve maximum power.

The basics depend on a potentially 'mystical' and often misunderstood word, Kime. Kime is probably best described as being when both the body and brain are executing sharp, crisp, penetrating, and hard techniques that utilizes the entire person. Kime is when technique is 'grounded', when it 'comes up through the floor', where the body’s entire musculature is used in a sudden explosive moment, and when the mind is linked to the technique. (Mark Groenewold).

It doesn't take a lot to start drawing parallels between business practice and these different components. Here are a few to start with:

Basics - Have we got our basics right; knowledge, process, relationships, targets, aims etc?
Kata - Do we construct our basics into structures that help us progress, using them to shape what we do and how we move, build our skills, check and refine what we're doing?
Kumite - Do we apply our basics and structures in such a way that we are able to out-manoeuvre our competitors, know where to target our efforts, defend our resources, develop and hone what we have so that it is even more effective?
Kime - Have we learnt how to use what we have to its maximum potential? Are there things that we can combine in a new way to produce even greater results, greater service, greater enjoyment and fulflment, greater satisfaction, greater growth ... etc?
Control - Have we assessed our position and that of our competitors? Do we see how they are moving? Can we implement strategies that won't cause undue injury? Are we willing to take the risk to win?

When myself and my children gained our black belts we were told, "Now is the time that you start to learn." I think that is a good reminder to each and every one of us that no matter how long we have been in business, or working in a particular field or doing a particlar job, we can always improve IF we are willing to learn from what we have done and what we are doing and apply it to the future.

Tools for doing this? God gave us brains, common sense and the ability to relate to others (relationships). I would argue that these are the best tools we have to start on the road.

Perhaps when we appreciate our interdependence rather than striving for continual independence we will learn some of these 'mysteries' of life and business.

You may not practice karate, but you can apply the principles.

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